# Order Trigger > Built for Shopify, Order Trigger automates email notifications to vendors and third parties based on custom order rules. Order Trigger is a Shopify app that lets merchants set up rule-based triggers to automatically send email notifications when orders meet specific conditions. When an order arrives, triggers are processed against defined rules, and emails are sent to the appropriate recipients. ## How It Works 1. A Shopify order arrives (created, paid, fulfilled, or cancelled). 2. The order is evaluated against user-defined trigger rules. 3. If conditions are met, emails are automatically sent to designated recipients. ## Key Features - **Custom Triggers**: Create, edit, clone, enable/disable email triggers based on order conditions. - **Rule-Based Engine**: Match orders on product title, SKU, tags, type, collection, vendor, billing/shipping address, order risk, total price, customer email/name/tags, order source, order tags/notes, payment gateway, fulfillment status, discount codes, shipping lines, and more. - **Email Management**: Custom email templates, email open tracking, test email sending. - **Dashboard**: View total emails sent, track trigger performance, monthly reporting. ## Plans - Small: $20/month — 100 emails - Medium: $50/month — 500 emails, includes email open tracking - Large: $100/month — 2,000 emails, includes custom templates and tracking - 6-day free trial on first install ## Detailed Documentation - [How It Works](https://ordertrigger.com/how-it-works.md): Full details on trigger rules, supported order events, and email features. - [Pricing](https://ordertrigger.com/pricing.md): Plan comparison and billing details. - [FAQ](https://ordertrigger.com/faq.md): Frequently asked questions. - [Privacy Policy](https://ordertrigger.com/privacy-policy.md): How personal information is collected, used, and shared. - [Security Incident Response Policy](https://ordertrigger.com/security-incident-response-policy.md): Security incident handling procedures. ## Links - Website: https://ordertrigger.com - Shopify App Store: https://apps.shopify.com/order-trigger - Privacy Policy: https://ordertrigger.com/privacy-policy ## Contact - Support: support@ordertrigger.com